Terms of Use

1. Introduction & Acceptance of Terms

This document sets forth the binding Terms and Conditions of Use (“Terms”) governing your access to and use of the website www.rollmarkbearing.com (the “Site”) and any associated commercial, operational, or digital services provided by Rollmark Bearings (“Company”, “We”, “Us”, or “Our”).

By browsing, registering, requesting quotations, accessing technical data, or placing orders on this Site, you (“User”, “Customer”, “Vendor”, or “Partner”) acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you are accepting these Terms on behalf of a corporate entity, you represent and warrant that you possess the full legal authority to bind that entity to these conditions. If you do not agree, you must immediately discontinue use of the Site.

2. Electronic Communications

You consent to receiving communications from us electronically via email, website notices, or digital messaging platforms.You agree that all legal agreements, notices, disclosures, and electronic records sent by us satisfy any legal requirement that such communications be in writing.

3. Right to Terminate Access

We reserve the sole discretion to suspend, restrict, or permanently terminate your access to the Site or any of its services at any time, with or without cause or prior notice.

Provisions concerning Intellectual Property, Limitation of Liability, Indemnification, Confidentiality, Governing Law, and Payment Obligations shall survive any such termination.

4. Intellectual Property & Trademarks

All content and materials on this website are protected and may not be copied, reproduced, modified, distributed, or commercially exploited without our express written permission. All product names, brand names, logos, and registered trademarks featured on this site belong to their respective owners. Rollmark Bearings is an independent enterprise; the display of third-party trademarks and brand identifiers is solely for reference and technical identification, and does not signify any official partnership, agency, sponsorship, or endorsement by the trademark owners.

5. Accuracy of Information & Accidental Errors

While we strive to ensure that all technical specifications, load ratings, dimensional drawings, pricing, and availability details on our website, marketing collateral, and digital platforms are accurate, Rollmark Bearings does not warrant that all content is entirely error-free.

We reserve the explicit right to correct any accidental omissions, typographical errors, pricing miscalculations, or technical inaccuracies at any time without prior notice. Rollmark Bearings shall not be held liable for any direct or indirect losses resulting from accidental errors, nor shall such errors constitute a breach of contract.

6. Payment Methods, Credit Terms & Orders

Purchases made through or initiated via the Site or direct sales channels are governed by the following payment and fulfillment conditions:

Accepted Payment Modes: Cash, Cheque, Demand Draft, Electronic Fund Transfer (NEFT/RTGS/IMPS), Credit/Debit cards, or integrated payment gateways (e.g., Razorpay, PayU, UPI networks, RBI approved payment aggregators and Kotak Bank portal platforms).
Order Acceptance: The issuance of an online automated invoice or order inquiry confirmation does not constitute final acceptance of an order. Orders are deemed accepted only upon formal dispatch or written acknowledgment by an authorized representative.
Taxes & Statutory Levies: All prices quoted are exclusive of statutory taxes (GST) unless stated otherwise. Applicable statutory taxes will be applied at checkout or invoicing as required by Indian fiscal regulations.

7. Product Compatibility & Technical Advice

Technical advice, engineering calculations, bearing selection guidance, cross-reference charts, and CAD models provided on the Site are for general illustrative and baseline reference purposes only.

Because operational environments vary significantly (including factors such as load, thermal limits, rotational speeds, and lubrication regimes), the Customer assumes full responsibility for testing and verifying product compatibility before deploying industrial components into operational machinery.

8. Third-Party Links & External Content

The Site may contain links to independent third-party websites, supplier databases, or payment gateways. These links are provided solely for your convenience. Rollmark Bearings exercises no editorial control over, and assumes no liability for, the content, security measures, or terms of third-party platforms. Engaging with third-party links is performed entirely at your own risk.

9. Publicity & Brand Representation

By engaging with Rollmark Bearings as a customer, supplier, distributor, business partner, vendor, consultant, or service provider, you acknowledge that we may identify our business relationship for corporate reference, promotional activities, or business development purposes.

Where appropriate, and subject to applicable law or contractual obligations, we may refer to your company name, brand name, or logo on our website, company profile, presentations, case studies, marketing materials, social media, or other promotional content.

Whenever practical, we seek prior consent before publishing identifiable customer information, logos, photographs, testimonials, or case studies. If you prefer not to be featured, you may request removal at any time by contacting us in writing, and we will make reasonable efforts to accommodate your request.

10. CCTV Surveillance & Online Communications

Physical Premises (CCTV)

For the safety and security of our employees, visitors, customers, business partners, and company assets, our offices, warehouses, and operational premises are monitored by closed-circuit television (CCTV) surveillance systems. Recorded footage may be retained, accessed, and disclosed only where permitted or required by applicable laws, legal proceedings, regulatory authorities, insurance claims, or legitimate business interests.

Online Meetings & Communications

Additionally, virtual meetings, video conferences, and audio calls conducted with our representatives may be recorded for quality assurance, compliance, training, and accurate record-keeping purposes. Participants will be notified prior to or at the beginning of any recorded session. Continued participation in a recorded meeting constitutes your acknowledgment and consent to such recording.

11. Force Majeure

Rollmark Bearings shall not be liable or held in default for any delay, failure in performance, or operational disruption resulting directly or indirectly from acts of God, natural disasters, floods, fires, epidemics, civil unrest, labor disturbances, trade embargoes, severe supply chain disruptions, port congestions, statutory restrictions, or cyberattacks beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted under applicable law, Rollmark Bearings, its proprietor, officers, employees, and agents shall not be held liable for any direct, indirect, incidental, punitive, special, or consequential damages. This includes, without limitation:

Loss of operational profits, commercial revenue, or business continuity.
Mechanical downtime, machinery failure, labor expenses, or production losses.
Loss or corruption of digital data occurring through the use of this Site.

Our total cumulative liability for any claim arising out of or related to the use of the Site or products purchased shall not exceed the total amount paid by the User for the specific order or service giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless Rollmark Bearings, its proprietor, management, employees, and logistics partners against any third-party claims, legal losses, damages, statutory liabilities, costs, or attorney fees resulting from:

Your breach of these Terms of Use.
Misuse of our Site, technical data, or products.
Violation of applicable statutory laws, export regulations, or intellectual property rights.

14. Governing Law & Dispute Resolution

These Terms are governed by, construed, and enforced in accordance with the laws of the Republic of India.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Site, the parties shall first attempt to resolve the matter amicably through good-faith negotiation. If unresolved, any legal action or judicial proceeding shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

15. Severability & Entire Agreement

If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable and shall not affect the validity, enforceability, or operational effect of any remaining provisions. These Terms of Use—together with our Privacy Policy, official quotations, and commercial invoices constitute the entire and exclusive agreement between You and Rollmark Bearings regarding your access to and use of this Site and its associated digital services, superseding all prior or contemporaneous understandings, communications, or representations, whether oral or written.

16. Changes to Website and Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice.

17. Contact Information

If you have any questions, concerns, requests, notices or complaints regarding this terms, please connect us through contact us page.